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~isPartOf:"Qualitätscontrolling"
~person:"Bruhn, Manfred"
~person:"Straume, Odd Rune"
~subject:"Management control"
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Qualitätscontrolling in Dienstleistungsunternehmen
Bruhn, Manfred
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Qualitätscontrolling
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(pp. 19-27)
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2000
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