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~isPartOf:"Quality & Quantity: International Journal of Methodology"
~subject:"Contract"
~subject:"Service industry"
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Service industry
6-Sigma
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Customer complaints
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Fitness club
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Fitness industry
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Service quality
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Cheng, Kuei-Mei
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Hsu, Chin-Hsien
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Huang, Chin-Huang
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Quality & Quantity: International Journal of Methodology
Discussion paper series : discussion paper
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Journal of the Academy of Marketing Science
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Managing service quality : MSQ ; an international journal
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NBER Working Paper
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NBER working paper series
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
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Soziale Welt : SozW ; Zeitschrift für sozialwissenschaftliche Forschung
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The American economic review
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Wismarer Schriften zu Management und Recht
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A Study on the application of 6-Sigma on the enhancement of service quality of fitness club
Cheng, Kuei-Mei
;
Hsu, Chin-Hsien
;
Huang, Chin-Huang
- In:
Quality & Quantity: International Journal of Methodology
46
(
2012
)
2
,
pp. 705-713
Persistent link: https://www.econbiz.de/10010539205
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