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~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
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Steering in online markets : the role of platform incentives and credibility
Barach, Moshe A.
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Golden, Joseph M.
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Horton, John J.
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2019
Persistent link: https://www.econbiz.de/10012036253
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Service quality variability and termination behavior
Sriram, S.
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Chintagunta, Pradeep K.
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Manchanda, Puneet
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2014
Persistent link: https://www.econbiz.de/10010342471
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