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~isPartOf:"Schriftenreihe Information systems & services"
~language:"deu"
~person:"Mattes, Melanie"
~subject:"Klein- und Mittelbetrieb"
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Klein- und Mittelbetrieb
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Kundenorientierung : Voraussetzungen, Dimensionen und Messung
Mattes, Melanie
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Nohr, Holger
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2007
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