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~isPartOf:"Service business"
~isPartOf:"The Oxford handbook of inter-organizational relations"
~subject:"Service quality"
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Service quality
Dienstleistungsqualität
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Service business
The Oxford handbook of inter-organizational relations
International journal of business information systems : IJBIS
4
Economics of grids, clouds, systems, and services : 7th international workshop, GECON 2010, Ischia, Italy, August 31, 2010 ; proceedings
3
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Information systems research : ISR
2
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
2
Managed Services : IT-Sourcing der nächsten Generation
2
Action-based quality management : strategy and tools for continuous improvement
1
Benchmarking : an international journal ; BIJ
1
Cogent business & management
1
Enterprise interoperability : 4th International IFIP Working Conference, IWEI 2012, Harbin, China, September 6 - 7, 2012 ; Proceedings
1
European journal of operational research : EJOR
1
European management journal
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HMD : Praxis der Wirtschaftsinformatik
1
Information resources management ; Vol. 3
1
Information systems and e-business management : ISeB
1
Information systems management
1
Information systems outsourcing : enduring themes, global challenges, and process opportunities
1
International journal of business excellence : IJBEX
1
International journal of economics and finance
1
International journal of electronic commerce : IJEC
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of intelligent enterprise : IJIE
1
International journal of networking and virtual organisations : IJNVO
1
International journal of production economics
1
International journal of quality & reliability management
1
International journal of services and operations management
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Journal of industrial engineering and management : JIEM
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Journal of information & knowledge management : JIKM
1
Journal of international marketing
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Journal of management information systems : JMIS
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Journal of small business and enterprise development
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Journal of the Operational Research Society : OR
1
Kommunikation & Recht : K & R ; Betriebs-Berater für Medien, Telekommunikation, Multimedia
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Management, Prozessgestaltung, Kundenperspektive
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Managing outsourcing relationships
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Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
2
Exploring satisfaction in business-to-business services : a path-analytic approach
Kumar, Piyush
;
Dass, Mayukh
;
Topaloglu, Omer
- In:
Service business
5
(
2011
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10009535278
Saved in:
3
Technology Service Inter-organizational Relationships: An Agenda for Information Technology Service Sourcing Research
Hui, Pamsy P.
;
Fonstad, Nils O.
;
Beath, Cynthia M.
- In:
The Oxford handbook of inter-organizational relations
.
2009
Persistent link: https://www.econbiz.de/10012885724
Saved in:
4
Technology service inter-organizational relationships : an agenda for information technology service sourcing research
Hui, Pamsy P.
;
Fonstad, Nils O.
;
Beath, Cynthia Mathis
- In:
The Oxford handbook of inter-organizational relations
,
(pp. 256-280)
.
2008
Persistent link: https://www.econbiz.de/10003723761
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