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~isPartOf:"Service business"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
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Customer satisfaction
Dienstleistungsqualität
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5
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4
Job satisfaction
4
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Service business
The TQM journal : the international review of organizational improvement
International journal of hospitality management
16
The journal of services marketing
10
Journal of business research : JBR
9
Tourism management : research, policies, practice
9
Journal of retailing and consumer services
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Journal of vocational behavior
7
Journal of service management
6
Journal of travel and tourism marketing
6
Tourism management perspectives : TMP
6
Cogent business & management
5
International journal of contemporary hospitality management
5
Psychology & marketing
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Services marketing quarterly
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Discussion paper series / IZA
4
International business and economics research journal
4
International journal of bank marketing
4
International journal of event and festival management
4
International journal of happiness and development
4
Journal of hospitality marketing & management
4
Journal of purchasing and supply management
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Asia Pacific journal of marketing and logistics
3
Economics of education review
3
Global business and finance review
3
Group & organization management : an international journal
3
Health marketing quarterly
3
International journal of business excellence
3
International journal of consumer studies
3
International journal of services, economics and management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
NBER Working Paper
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NBER working paper series
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SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
3
The international journal of bank marketing : IJBM
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The service industries journal
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
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1
The impact of Covid-19 on organisational commitment with mediating role of satisfaction among the Iraqi auditors
Dashtbayaz, Mahmoud Lari
;
Salehi, Mahdi
;
Mozan, Sadeq
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1743-1760
Persistent link: https://www.econbiz.de/10014380876
Saved in:
2
The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea : COVID-19 crisis and beyond
Kim, Seon Hee
;
Yoo, Se Ran
;
Jeon, Hyeon Mo
- In:
Service business
16
(
2022
)
3
,
pp. 771-790
Persistent link: https://www.econbiz.de/10013459487
Saved in:
3
Understanding the process of patient empowerment and their well-being in the context of outpatient services
Marimuthu, Malliga
;
Taghizadeh, Seyedeh Khadijeh
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1713-1731
Persistent link: https://www.econbiz.de/10014320933
Saved in:
4
Mindful co-creation of transformative service for better well-being
Mai Thi My‑Quyen
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
14
(
2020
)
3
,
pp. 413-437
Persistent link: https://www.econbiz.de/10012304287
Saved in:
5
The psychological and motivational aspects of restaurant experience sharing behavior on social networking sites
Kim, DongHee
;
Jang, Soocheong
- In:
Service business
13
(
2019
)
1
,
pp. 25-49
Persistent link: https://www.econbiz.de/10011965798
Saved in:
6
Evaluating the outcomes of service ecosystems : the interplay between ecosystem well-being and customer well-being
Baccarani, Claudio
;
Cassia, Fabio
- In:
The TQM journal : the international review of …
29
(
2017
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011804576
Saved in:
7
Leadership, empowerment and customer satisfaction in teaching institutions : case study of a Pakistani University
Arif, Seema
;
Ilyas, Maryam
- In:
The TQM journal : the international review of …
23
(
2011
)
4
,
pp. 388-402
Persistent link: https://www.econbiz.de/10009247544
Saved in:
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