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~isPartOf:"Service business"
~person:"Balaji, M. S."
~person:"Park, Jungkun"
~person:"Wieseke, Jan"
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Beziehungsmarketing
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Balaji, M. S.
Park, Jungkun
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Le Nguyen Hau
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Service business
Journal of retailing and consumer services
7
Journal of business research : JBR
6
Journal of marketing
4
Journal of the Academy of Marketing Science
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European journal of marketing : EJM
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Journal of service research : JSR
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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The service industries journal
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business innovation and research : IJBIR
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Journal of air transport management
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Journal of consumer marketing
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Journal of financial services marketing : JFSM
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Journal of internet commerce
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Journal of marketing research : JMR
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Journal of personal selling & sales management
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing
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Journal of strategic marketing
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Journal of targeting, measurement and analysis for marketing
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Management mit Vision und Verantwortung : eine Herausforderung an Wissenschaft und Praxis ; Festschrift für Hans Raffée zum 75. Geburtstag
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Managing service quality : MSQ ; an international journal
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Marketing intelligence & planning
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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Effects of customer personal characteristics on the satisfaction-loyalty link : a multi-method approach
Lee, Aejoo
;
Back, Ki-Joon
;
Park, Jungkun
- In:
Service business
11
(
2017
)
2
,
pp. 279-297
Persistent link: https://www.econbiz.de/10011732366
Saved in:
2
Investing in customer loyalty : the moderating role of relational characteristics
Balaji, M. S.
- In:
Service business
9
(
2015
)
1
,
pp. 17-40
Persistent link: https://www.econbiz.de/10011296103
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