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~isPartOf:"Services marketing quarterly"
~person:"Bosma, Maarten"
~subject:"Beziehungsmarketing"
~subject:"customer satisfaction"
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customer satisfaction
B2B2C distribution model
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A framework to improve the digital customer experience in complex services
Kandil, Omnia
;
Dessart, Laurence
;
Standaert, Willem
; …
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 25–54
Persistent link: https://www.econbiz.de/10014513537
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