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~isPartOf:"Technological forecasting & social change : an international journal"
~isPartOf:"The American economic review"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Gesundheitswesen
96
Health care system
96
Health care
57
Gesundheitsversorgung
55
Hospital
24
Krankenhaus
24
Healthcare
21
Innovation
19
Service quality
14
Technischer Fortschritt
11
Technological change
11
USA
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United States
11
E-Health
10
E-health
10
Digitalisierung
9
Digitization
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Innovation management
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Innovationsmanagement
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Information technology
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Informationstechnik
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Consumer behaviour
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Health
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Konsumentenverhalten
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Coronavirus
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Innovation adoption
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Innovationsakzeptanz
6
Internet der Dinge
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Internet of things
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Social web
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Betriebliche Wertschöpfung
5
Big Data
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Big data
5
Business model
5
Epidemic
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Epidemie
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Geschäftsmodell
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14
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Kim, Rachel H.
2
Lee, Chang Won
2
Agarwal, Anurag K.
1
Cegarra Navarro, Juan Gabriel
1
Chauhan, Ankur
1
Chen, Shuhui
1
Chiappetta Jabbour, Charbel José
1
Cleven, Anne
1
Cutler, David M.
1
D'Angelo, Alfredo
1
Fait, Monica
1
García-Pérez, Alexeis
1
Gaukler, Gary M.
1
Gaynor, Martin
1
Hajli, Nick
1
Huckman, Robert S.
1
Jakhar, Suresh Kumar
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Jang, Sung Hee
1
Jiang, Mian
1
Ker, Jun-Ing
1
Kim, Yongse
1
Lai, Jung-Yu
1
Landrum, Mary Beth
1
Lee, Donhee
1
Lemke, Fred
1
Martínez-Caro, Eva
1
Mettler, Tobias
1
Osei-Frimpong, Kofi
1
Park, Geun-wan
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Park, Kwangtae
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Propper, Carol
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Rohner, Peter
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Seiler, Stephan
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Sestino, Andrea
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Sun, Shiwei
1
Wang, Juite
1
Wang, Yichuan
1
Wilson, Alan M.
1
Winter, Robert
1
Zhang, Jin
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Technological forecasting & social change : an international journal
The American economic review
Journal of health organization and management
28
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
22
NBER Working Paper
18
NBER working paper series
17
Working paper / National Bureau of Economic Research, Inc.
16
Journal of health economics
15
Quality management journal : QMJ
14
Journal of service management
13
International journal of productivity and quality management : IJPQM
12
Health marketing quarterly
11
Journal of business research : JBR
11
The service industries journal
11
Total quality management & business excellence
11
CHE research paper
10
International journal of hospitality management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Health economics
9
International journal of services and operations management
9
Production and operations management : an international journal of the Production and Operations Management Society
9
Discussion paper / Centre for Economic Policy Research
8
European journal of operational research : EJOR
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production research
8
International journal of quality & reliability management
8
Manufacturing & service operations management : M & SOM
8
The Milbank quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
International journal of quality and service sciences
7
OECD Health Statistics
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
7
Service business
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
The European journal of health economics : HEPAC ; health economics in prevention and care
7
The journal of services marketing
7
Health economics review
6
Journal of public economics
6
Journal of the Operational Research Society
6
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ECONIS (ZBW)
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1
My doctor is an avatar! The effect of anthropomorphism and emotional receptivity on individuals' intention to use digital-based healthcare services
Sestino, Andrea
;
D'Angelo, Alfredo
- In:
Technological forecasting & social change : an …
191
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014287691
Saved in:
2
Implications for sustainable healthcare operations in embracing telemedicine services during a pandemic
Chauhan, Ankur
;
Jakhar, Suresh Kumar
;
Chiappetta …
- In:
Technological forecasting & social change : an …
176
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013342719
Saved in:
3
Exploring users' willingness to disclose personal information in online healthcare communities : the role of satisfaction
Sun, Shiwei
;
Zhang, Jin
;
Zhu, Yiwei
;
Jiang, Mian
;
Chen, …
- In:
Technological forecasting & social change : an …
178
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013349154
Saved in:
4
Examining the impact of health information systems on healthcare service improvement : the case of reducing in patient-flow delays in a U.S. hospital
Ker, Jun-Ing
;
Wang, Yichuan
;
Hajli, Nick
- In:
Technological forecasting & social change : an …
127
(
2018
),
pp. 188-198
Persistent link: https://www.econbiz.de/10011956859
Saved in:
5
Healthcare service evolution towards the Internet of Things : an end-user perspective
Martínez-Caro, Eva
;
Cegarra Navarro, Juan Gabriel
; …
- In:
Technological forecasting & social change : an …
136
(
2018
),
pp. 268-276
Persistent link: https://www.econbiz.de/10011961859
Saved in:
6
Strategies for technology-driven service encounters for patient experience satisfaction in hospitals
Lee, Donhee
- In:
Technological forecasting & social change : an …
137
(
2018
),
pp. 118-127
Persistent link: https://www.econbiz.de/10011962009
Saved in:
7
Patient co-creation activities in healthcare service delivery at the micro level : the influence of online access to healthcare information
Osei-Frimpong, Kofi
;
Wilson, Alan M.
;
Lemke, Fred
- In:
Technological forecasting & social change : an …
126
(
2018
),
pp. 14-27
Persistent link: https://www.econbiz.de/10011952138
Saved in:
8
Improving healthcare quality : a technological and managerial innovation perspective
Kim, Rachel H.
;
Gaukler, Gary M.
;
Lee, Chang Won
- In:
Technological forecasting & social change : an …
113
(
2016
)
2
,
pp. 373-378
Persistent link: https://www.econbiz.de/10011613100
Saved in:
9
Healthcare quality innovation and performance through process orientation : evidence from general hospitals in Switzerland
Cleven, Anne
;
Mettler, Tobias
;
Rohner, Peter
;
Winter, Robert
- In:
Technological forecasting & social change : an …
113
(
2016
)
2
,
pp. 386-395
Persistent link: https://www.econbiz.de/10011613106
Saved in:
10
Effect of u-healthcare service quality on usage intention in a healthcare service
Jang, Sung Hee
;
Kim, Rachel H.
;
Lee, Chang Won
- In:
Technological forecasting & social change : an …
113
(
2016
)
2
,
pp. 396-403
Persistent link: https://www.econbiz.de/10011613249
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