//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Evaluation"
~subject:"Krankenhaus"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Servicequalität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Evaluation
Krankenhaus
Dienstleistungsqualität
122
Service quality
122
Quality management
62
Qualitätsmanagement
62
Customer satisfaction
60
Kundenzufriedenheit
60
Beziehungsmarketing
29
Relationship marketing
29
Consumer behaviour
24
Health care
24
Konsumentenverhalten
24
Gesundheitsversorgung
22
Gesundheitswesen
22
Health care system
22
Hospital
20
Higher education institution
14
Hochschule
14
Patienten
14
Patients
14
Product quality
14
Produktqualität
14
Customer loyalty
9
Customer service
9
Kundenservice
9
India
8
Indien
8
Students
8
Studierende
8
Total quality management
7
Performance measurement
6
Performance-Messung
6
Arbeitsschutz
5
Bankgeschäft
5
Banking services
5
Customer value
5
Dienstleistungssektor
5
E-commerce
5
Electronic Commerce
5
more ...
less ...
Online availability
All
Undetermined
17
Free
2
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
25
Aufsatz in Zeitschrift
25
Conference paper
3
Konferenzbeitrag
3
Language
All
English
25
Author
All
Fitzgerald, Gerard
3
Huang, Chih-Hsuan
3
Wu, Hsin-Hung
3
Albsoul, Rania
2
Alshyyab, Muhammad Ahmed
2
Baccarani, Claudio
2
Li, Li
2
Abu Ajamieh, Maha Waleed
1
Adewale, Abideen A.
1
Adinolfi, Paola
1
Al Dwekat, Nermeen Borhan
1
Al Odat, Baraa Ayed
1
Al-Khawaldeh, Majd Hussein
1
Al-masri, Batool Emad
1
Albsoul, Rania A.
1
Alkhaldi, Sireen M.
1
Alkubaisi, Fatima Abdulsattar
1
Alshyyab, Muhammad A.
1
Antony, Jiju
1
Bonfanti, Angelo
1
Borhan, Nor Filzatun Mohd
1
Borkoles, Erika
1
Capolupo, Nicola
1
Carter, John C.
1
Chen, Hsiang Ru
1
Cheng, Bor-wen
1
Ciasullo, Maria Vincenza
1
Cosimato, Silvia
1
Douglas, Jackie
1
Douglas, Jacqueline
1
Díaz-Méndez, Montserrat
1
Flefil, Salsabil Awni
1
Ghazali, Roslan Johari Dato Mohd
1
Grahsl, Hans-Peter
1
Gremyr, Ida
1
Gummesson, Evert
1
Gustavsson, Susanne
1
Hamid, Zabeda Abdul
1
Hu, Hsiu-yuan
1
Höber, Angelika
1
more ...
less ...
Published in...
All
The TQM journal : the international review of organizational improvement
Health care management review : HCM review
74
International journal of hospitality management
57
Journal of health economics
41
Journal of health organization and management
36
Quality management journal : QMJ
30
Health marketing quarterly
23
International journal of contemporary hospitality management
22
Health economics
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
Journal of hospitality marketing & management
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of productivity and quality management : IJPQM
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Total quality management & business excellence
15
The service industries journal
14
International journal of quality & reliability management
12
Journal of travel and tourism marketing
12
The European journal of health economics
12
International journal of quality and service sciences
11
Tourism management : research, policies, practice
11
International journal of health care finance and economics
10
Journal of business research : JBR
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
10
Health economics review
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of public economics
9
Manufacturing & service operations management : M & SOM
9
Technological forecasting & social change : an international journal
9
European journal of operational research : EJOR
8
International journal of production research
8
Journal of operations management
8
Service business
8
Economics of education review
7
European research studies
7
International journal of production economics
7
Socio-economic planning sciences : the international journal of public sector decision-making
7
more ...
less ...
Source
All
ECONIS (ZBW)
25
Showing
1
-
10
of
25
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
2
The impact of medical cyber-physical systems on healthcare service delivery
Sony, Michael
;
Antony, Jiju
;
McDermott, Olivia
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 73-93
Persistent link: https://www.econbiz.de/10013537702
Saved in:
3
Surgical team perceptions of the surgical safety checklist in a tertiary hospital in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
Saved in:
4
Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China
Li, Li
;
Wu, Hsin-Hung
;
Huang, Chih-Hsuan
;
Zou, Yuanyang
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1556-1567
Persistent link: https://www.econbiz.de/10014326403
Saved in:
5
Evaluation of machine tool substitute under data-driven quality management system : a hybrid decision-making approach
Sahu, Atul Kumar
;
Kumar, Anup
;
Sahu, Anoop Kumar
;
Sahu, …
- In:
The TQM journal : the international review of …
35
(
2023
)
1
,
pp. 234-261
Persistent link: https://www.econbiz.de/10014321167
Saved in:
6
Assessment of patient safety culture in two emergency departments in Australia : a cross sectional study
Alshyyab, Muhammad A.
;
Albsoul, Rania A.
;
Kinnear, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 540-553
Persistent link: https://www.econbiz.de/10014321251
Saved in:
7
Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in Taiwan : a systematic review
Wu, Hsin-Hung
;
Lee, Yii-Ching
;
Huang, Chih-Hsuan
;
Li, Li
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 615-629
Persistent link: https://www.econbiz.de/10014321266
Saved in:
8
Factors influencing patient safety culture in operating room in a teaching hospital in Jordan : a qualitative descriptive study
Alshyyab, Muhammad Ahmed
;
Albsoul, Rania
;
Fitzgerald, Gerard
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1722-1742
Persistent link: https://www.econbiz.de/10014380875
Saved in:
9
Understanding the process of patient empowerment and their well-being in the context of outpatient services
Marimuthu, Malliga
;
Taghizadeh, Seyedeh Khadijeh
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1713-1731
Persistent link: https://www.econbiz.de/10014320933
Saved in:
10
Assessment of patient safety culture during COVID-19 : a cross-sectional study in a tertiary a-level hospital in China
Huang, Chih-Hsuan
;
Wang, Ying
;
Wu, Hsin-Hung
;
Yii-Ching, Lee
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1189-1201
Persistent link: https://www.econbiz.de/10013537685
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->