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~isPartOf:"The TQM journal : the international review of organizational improvement"
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The TQM journal : the international review of organizational improvement
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subject:"Customer experience"
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Evaluating the outcomes of service ecosystems : the interplay between ecosystem well-being and customer well-being
Baccarani, Claudio
;
Cassia, Fabio
- In:
The TQM journal : the international review of …
29
(
2017
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011804576
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