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~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Lieferantenmanagement"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Lieferantenmanagement
Dienstleistungsqualität
58
Service quality
58
Customer satisfaction
37
Kundenzufriedenheit
37
Consumer behaviour
29
Konsumentenverhalten
29
Beziehungsmarketing
25
Relationship marketing
25
Bank
22
Personal banking
16
Privatkundengeschäft
16
Bankgeschäft
13
Banking services
13
Electronic Banking
13
Electronic banking
13
India
10
Indien
10
Financial services
6
Finanzdienstleistung
6
Banking
5
Banks
5
Customer loyalty
5
Loyalty
5
Satisfaction
5
Trust
5
Dienstleistungsmarketing
4
E-commerce
4
Islamic finance
4
Islamisches Finanzsystem
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Mobile banking
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Pakistan
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SERVQUAL
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Services marketing
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Brand management
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Confidence
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Customer orientation
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Electronic Commerce
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Mobile Business
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Brun, Isabelle
1
Line, Ricard
1
Paul, Rik
1
Ponnam, Abhilash
1
Rajaobelina, Lova
1
Yeh, Ying-Pin
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The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
23
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
12
The journal of business & industrial marketing
12
Service business
10
The journal of services marketing
9
Journal of business research : JBR
8
Journal of service research : JSR
6
The international journal of logistics management
6
International journal of hospitality management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Journal of retailing and consumer services
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of production research
4
International journal of services and operations management
4
Journal of business logistics : JBL
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Journal of service management
4
The service industries journal
4
Decision sciences : DS
3
European management journal
3
Gabler Edition Wissenschaft
3
International journal of integrated supply management : IJISM
3
International journal of production economics
3
International journal of project management : the journal of The International Project Management Association
3
Journal of business-to-business marketing
3
Journal of marketing
3
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
3
Manufacturing & service operations management : M & SOM
3
Supply chain management : an international journal
3
Asia Pacific journal of marketing and logistics
2
Cogent business & management
2
European journal of marketing : EJM
2
Interaktionen im Dienstleistungsbereich
2
International journal of contemporary hospitality management
2
International journal of physical distribution & logistics management : IJPD & LM
2
Journal of Contemporary Issues in Business and Government
2
Journal of customer behaviour
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
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ECONIS (ZBW)
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Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
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2
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
3
Online relationship quality : scale development and initial testing
Brun, Isabelle
;
Rajaobelina, Lova
;
Line, Ricard
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
1
,
pp. 5-27
Persistent link: https://www.econbiz.de/10010252740
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