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~isPartOf:"The international journal of human resource management"
~isPartOf:"The service industries journal"
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Dienstleistungssektor
292
Service industry
292
Innovation
49
Innovation management
39
Innovationsmanagement
39
Services
35
Dienstleistung
34
Dienstleistungsqualität
32
Service quality
32
Großbritannien
20
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20
Human Resource Management
18
KMU
18
Personalmanagement
18
SME
18
Service innovation
18
Productivity
17
Produktivität
17
Spain
17
Spanien
17
Firm performance
16
Unternehmenserfolg
16
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15
Consumer behaviour
15
Customer satisfaction
15
Industrie
15
Konsumentenverhalten
15
Kundenzufriedenheit
15
Manufacturing industries
15
Unternehmensdienstleistung
15
service innovation
15
Dienstleistungsinnovation
14
Globalisierung
14
Globalization
14
USA
14
United States
14
Employee retention
12
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12
Multinationales Unternehmen
12
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305
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17
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Williams, Colin C.
8
Altinay, Levent
6
Ribeiro Soriano, Domingo
4
Daniels, Peter W.
3
Horodnic, Ioana Alexandra
3
Kraus, Sascha
3
Mas-Verdu, Francisco
3
Rayburn, Steven W.
3
Rubalcaba-Bermejo, Luis
3
Serrasqueiro, Zélia M.
3
Stare, Metka
3
Akehurst, Gary
2
Alkire, Linda
2
Apfelthaler, Gerhard
2
Backhouse, Chris J.
2
Beyers, William B.
2
Caselli, Gian Paolo
2
Chaston, Ian
2
Djellal, Faridah
2
Fisk, Raymond P.
2
Gallouj, Fai͏̈z
2
Ghauri, Pervez N.
2
Gomes, Carlos Francisco
2
Gursoy, Dogan
2
Hofmeister, Johannes
2
Jaaron, Ayham A. M.
2
Jaklič, Andreja
2
Kautonen, Mika
2
Kayaoglu, Aysegul
2
Kedir, Abbi Mamo
2
Lee, Sang M.
2
Lings, Ian
2
Maroto Sánchez, Andrés
2
Maçãs Nunes, Paulo J.
2
Meer, Robert van der
2
Montoro-Sanchez, Angeles
2
Newman, Alexander
2
Nätti, Satu
2
Ortiz-de-Urbina-Criado, Marta
2
Pastrello, Gabriele
2
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The international journal of human resource management
The service industries journal
Journal of business research : JBR
93
Discussion paper series / IZA
89
The journal of services marketing
85
SpringerLink / Bücher
83
International journal of production economics
60
Journal of service management
58
Service business
58
NBER working paper series
56
IZA Discussion Paper
53
Industrial marketing management : the international journal for industrial and high-tech firms
52
Journal of service research : JSR
52
Journal of retailing and consumer services
45
NBER Working Paper
44
International journal of services technology and management
41
Discussion paper
40
Working paper / National Bureau of Economic Research, Inc.
40
Structural change and economic dynamics : SC+ED
39
Regional studies
36
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
35
International journal of services and operations management
33
Discussion paper / Centre for Economic Policy Research
32
International journal of hospitality management
32
European journal of operational research : EJOR
31
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
31
The journal of business & industrial marketing
30
ZEW discussion papers
30
Policy research working paper : WPS
29
Services marketing quarterly
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Working paper
29
RIETI discussion paper
28
Journal of service research
27
Research policy : policy, management and economic studies of science, technology and innovation
27
Springer eBook Collection
26
International journal of innovation management
25
World Bank Policy Research Working Paper
25
Economics of innovation and new technology
24
International journal of services, economics and management
24
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ECONIS (ZBW)
305
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305
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1
Revisiting the undeclared service economy as a dual labour market : lessons from a 2019 Eurobarometer survey
Williams, Colin C.
;
Kayaoglu, Aysegul
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 940-961
Persistent link: https://www.econbiz.de/10014338626
Saved in:
2
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
3
The missing link between analytics readiness and service firm performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
4
What we know about transformational leadership in tourism and hospitality : a systematic review and future agenda
Ali, Bavik
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 105-147
Persistent link: https://www.econbiz.de/10014450282
Saved in:
5
Relational bonds, customer engagement, and service quality
Chang, Chia-Wen
;
Huang, Heng-Chiang
;
Wang, Shih-Ju
;
Lee, Han
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 330-354
Persistent link: https://www.econbiz.de/10012498577
Saved in:
6
Resilience building in service firms during and post COVID-19
Huang, Arthur
;
Jahromi, Melissa Farboudi
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 138-167
Persistent link: https://www.econbiz.de/10012483667
Saved in:
7
A classification scheme for productivity management in e-commerce services
Lira, Elisa Granha
;
Torres Júnior, Noel
;
Santos, …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 1010-1033
Persistent link: https://www.econbiz.de/10014338664
Saved in:
8
Metaverse in services marketing : an overview and future research directions
Gursoy, Dogan
;
Lu, Lu
;
Nunkoo, Robin
;
Deng, Demi
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1140-1172
Persistent link: https://www.econbiz.de/10014422598
Saved in:
9
Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
Saved in:
10
Avatar-mediated service encounters : impacts and research agenda
Watanabe, Kentaro
;
Ho, Bach Quang
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 134-153
Persistent link: https://www.econbiz.de/10014321569
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