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~isPartOf:"The international journal of productivity and performance management : IJPPM"
~person:"Antony, Jiju"
~type_genre:"Fallstudie"
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The international journal of productivity and performance management : IJPPM
World class applications of Six Sigma : [real world examples of success]
3
Business process management journal
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International journal of quality & reliability management
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Lean six sigma in a call centre : a case study
Laureani, Alessandro
;
Antony, Jiju
;
Douglas, Alex
- In:
The international journal of productivity and …
59
(
2010
)
8
,
pp. 757-768
Persistent link: https://www.econbiz.de/10008778205
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2
Barriers and challenges in the application of Six Sigma in the hospitality industry : some observations and findings
Kokkranikal, Jithendran
;
Antony, Jiju
;
Kosgi, Hasib
; …
- In:
The international journal of productivity and …
62
(
2013
)
3
,
pp. 317-322
Persistent link: https://www.econbiz.de/10009732047
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