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~isPartOf:"The journal of business & industrial marketing"
~isPartOf:"Total quality management"
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Beziehungsmarketing
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Strandvik, Tore
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Edvardsson, Bo
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The journal of business & industrial marketing
Total quality management
Meddelanden från Svenska Handelshögskolan
17
Journal of service management
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European business review : EBR ; the official journal of the International Management Centres, Europe
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The journal of product & brand management
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The journal of services marketing
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Dienstleistungsmarketing : Konzeptionen und Anwendungen
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Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
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Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
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Negative critical waves in business relationships : an extension of the critical incident perspective
Edvardsson, Bo
;
Kowalkowski, Christian
;
Strandvik, Tore
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
4
,
pp. 284-294
Persistent link: https://www.econbiz.de/10010382830
Saved in:
2
Discovering the unfolding of service innovations
Koskull, Catharina von
;
Strandvik, Tore
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 143-150
Persistent link: https://www.econbiz.de/10010248162
Saved in:
3
Customer needing : a challenge for the seller offering
Strandvik, Tore
;
Holmlund, Maria
;
Edvardsson, Bo
- In:
The journal of business & industrial marketing
27
(
2012
)
2
,
pp. 132-141
Persistent link: https://www.econbiz.de/10009511737
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