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~isPartOf:"The journal of business & industrial marketing"
~subject:"Customer value"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
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Customer value
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The journal of business & industrial marketing
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The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
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