//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~isPartOf:"The service industries journal"
~person:"Beatson, Amanda"
~subject:"Confidence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Confidence
Beziehungsmarketing
2
Relationship marketing
2
Consumer behaviour
1
Customer experience
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Experiment
1
Experimental design
1
Harm to others
1
Hospitality
1
Konsumentenverhalten
1
Kundenbindungsprogramm
1
Kundenzufriedenheit
1
Loyalty program
1
Loyalty programs
1
Marketing management
1
Marketingmanagement
1
Moral emotions
1
Need for distinction
1
Preferential treatment
1
Service encounter
1
Service quality
1
Theory of uniqueness
1
Vertrauen
1
Well-being
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Beatson, Amanda
Choi, Beom Joon
2
La, Suna
2
Alves, Helena
1
Balaji, M. S.
1
Bang, Nguyen
1
Barra, Cristobal
1
Basso, Kenny
1
Becker-Özcamlica, Hürrem
1
Boateng, Henry
1
Chen, Hsiangting Shatina
1
Chen, I-heng
1
Chen, Kuang-Jung
1
Chiao, Yu-ching
1
Chiu, Chou-Kang
1
Chiu, Ya-kang
1
Dagger, Tracey S.
1
Dai, You-De
1
David, Meredith E.
1
Dean, Dwane Hal
1
Di, Eh
1
Disse, Isabel Kittyma
1
Ferreira, João José Matos
1
Goode, Mark M. H.
1
Gruenewald, Kira
1
Guan, Jyh-liang
1
Gudergan, Siegfried
1
Harris, Lloyd C.
1
Hartl, Barbara
1
Hinson, Robert
1
Hofmann, Eva
1
Hollebeek, Linda D.
1
Holloway, Betsy Bugg
1
Hsiao, Chieh-Yu
1
Huang, Chien-jung
1
Isaeva, Neve
1
Islam, Jamid Ul
1
Jai, Tun-Min
1
Kharouf, Husni
1
Khong Kok Wei
1
more ...
less ...
Published in...
All
The journal of services marketing
The service industries journal
Asia Pacific journal of marketing and logistics
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Employee behaviour and relationship quality : impact on customers
Beatson, Amanda
;
Lings, Ian
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10003733143
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->