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~isPartOf:"The journal of services marketing"
~isPartOf:"Working papers"
~person:"Gustafsson, Anders"
~person:"Martin, Charles L."
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Dienstleistungsmarketing
4
Services marketing
4
Dienstleistungsqualität
3
Service quality
3
Beziehungsmarketing
2
Bibliometrics
2
Bibliometrie
2
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Journal of services marketing
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Gustafsson, Anders
Martin, Charles L.
Di Novi, Cinzia
4
Orso, Cristina Elisa
4
Patterson, Paul G.
4
Rizzi, Dino
4
Rosenbaum, Mark
4
Russell-Bennett, Rebekah
4
Bruce, Helen L.
3
Creedy, John
3
Daunt, Kate L.
3
Edvardsson, Bo
3
Furrer, Olivier
3
Harris, Lloyd C.
3
Holloway, Betsy Bugg
3
Landry, Mikèle
3
McColl-Kennedy, Janet R.
3
Sharma, Piyush
3
Witell, Lars
3
Abney, Alexandra K.
2
Albuquerque, Paula Cristina
2
Alkire, Linda
2
Baillod, Chloé
2
Baron, Steve
2
Barrios, Andrés
2
Bassoli, Elena
2
Beatty, Sharon E.
2
Benoit, Sabine
2
Brugiavini, Agar
2
Burton, Jamie
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2
Chan, Anthony
2
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2
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2
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2
Frow, Pennie
2
Ghazisaeedi, Mehdi
2
Grönroos, Christian
2
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2
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The journal of services marketing
Working papers
Journal of business research : JBR
5
Journal of service research
3
Journal of service management
2
Journal of service research : JSR
2
Psychology & marketing
2
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of production economics
1
International journal of services technology and management
1
Involving customers in new service development
1
Managing service quality : MSQ ; an international journal
1
The handbook of innovation and services : a multi-disciplinary perspective
1
University of Michigan Business School management series
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ECONIS (ZBW)
5
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1
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1
Mapping of Journal of
Services
Marketing themes : a retrospective overview using bibliometric analysis
Donthu, Naveen
;
Kumar, Satish
;
Ranaweera, Chatura
; …
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 340-363
Persistent link: https://www.econbiz.de/10013407505
Saved in:
2
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
3
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
4
A quarter of a century : reflections of the first 25 years of the Journal of
Services
Marketing
Martin, Charles L.
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 3-8
Persistent link: https://www.econbiz.de/10009519759
Saved in:
5
Eleven years of scholarly research in the Journal of
Services
Marketing : editor's response
Martin, Charles L.
- In:
The journal of services marketing
25
(
2011
)
1
,
pp. 14-19
Persistent link: https://www.econbiz.de/10009009739
Saved in:
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