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~isPartOf:"The journal of services marketing"
~person:"Akamavi, Raphaël K."
~subject:"Konsumentenverhalten"
~subject:"Supplier relationship management"
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Konsumentenverhalten
Supplier relationship management
Advertising campaign familarity
1
Beziehungsmarketing
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Kundenzufriedenheit
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Physical environment
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Purchase intentions
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Relationship marketing
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Service quality
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Service-oriented employee behaviour
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Akamavi, Raphaël K.
Klaus, Philipp
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Exploring key antecedents of purchase intentions within different services
Ha, Hong Youl
;
Akamavi, Raphaël K.
;
Kitchen, Phillip J.
; …
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 595-606
Persistent link: https://www.econbiz.de/10010434577
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