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~isPartOf:"The journal of services marketing"
~person:"Almanza, Barbara"
~person:"Medler-Liraz, Hana"
~subject:"Customer service"
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Customer service
Consumer behaviour
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Dienstleistungsqualität
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Almanza, Barbara
Medler-Liraz, Hana
Alkire, Linda
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Collier, Joel E.
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Gruber, Thorsten
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The journal of services marketing
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
1
The service industries journal
1
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ECONIS (ZBW)
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Flirting in service encounters : does the server's sex matter?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 549-562
Persistent link: https://www.econbiz.de/10014276930
Saved in:
2
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
3
The role of service relationships in employees' and customers' emotional behavior, and customer-related outcomes
Medler-Liraz, Hana
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 437-448
Persistent link: https://www.econbiz.de/10011615477
Saved in:
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