//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~person:"Landry, Mikèle"
~person:"Patterson, Paul G."
~subject:"Kommunikation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"customer relationship management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kommunikation
Beziehungsmarketing
4
Relationship marketing
4
Customer satisfaction
3
Kundenzufriedenheit
3
Dienstleistungsqualität
2
Service quality
2
Services
2
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Betriebliche Wertschöpfung
1
Bibliometrics
1
Bibliometrie
1
Client relationships
1
Co-creation
1
Cognition
1
Cognitive appraisals
1
Collectivism
1
Collectivist culture
1
Communication
1
Confidence
1
Consumer behaviour
1
Customer aggression
1
Customer experience
1
Customer integration
1
Customer participation
1
Customer service
1
Customer-to-customer interactions
1
Dienstleistung
1
Dienstleistungsmanagement
1
Dienstleistungsmarketing
1
Freie Berufe
1
Frontline employees
1
Interpersonal communications
1
Job satisfaction
1
Kognition
1
Kollektivismus
1
Konsumentenverhalten
1
Kundenintegration
1
Kundenservice
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Landry, Mikèle
Patterson, Paul G.
Balaji, M. S.
1
Cabiddu, Francesca
1
Dagger, Tracey S.
1
Floreddu, Paola Barbara
1
Khong Kok Wei
1
Raciti, Maria M.
1
Roy, Sanjit
1
more ...
less ...
Published in...
All
The journal of services marketing
Journal of accounting in emerging economies : JAEE
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Retrospective: tracking the impact of communications effectiveness on client satisfaction, trust and loyalty in professional services
Patterson, Paul G.
- In:
The journal of services marketing
30
(
2016
)
5
,
pp. 485-489
Persistent link: https://www.econbiz.de/10011615520
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->