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~isPartOf:"The service industries journal"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Yang, Szu-chi"
~subject:"Innovation"
~subject:"Vergleich"
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The service industries journal
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Exploring the solution : the contextual effect on consumer dissatisfaction and innovativeness in financial service companies
Yang, Szu-chi
;
Tu, Chiayu
;
Yang, Suechin
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 557-568
Persistent link: https://www.econbiz.de/10003870682
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