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~isPartOf:"The service industries journal"
~person:"Gil Saura, Irene"
~person:"Kumar, V."
~type_genre:"Article in journal"
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Beziehungsmarketing
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Dienstleistungsqualität
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Relationship marketing
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E-commerce
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Electronic Commerce
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Gil Saura, Irene
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Taheri, Babak
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Ha, Hong Youl
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The service industries journal
Journal of marketing
20
Journal of the Academy of Marketing Science
12
Journal of marketing research : JMR
11
Industrial marketing management : the international journal for industrial and high-tech firms
8
Journal of international marketing
5
Journal of retailing
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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MSI reports : working paper series
4
Service business
4
The journal of brand management : an international journal
4
MIT sloan management review
3
European retail research
2
International journal of forecasting
2
International journal of hospitality management
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of business research : JBR
2
Journal of hospitality marketing & management
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of service management
2
Journal of vacation marketing : an international journal
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Management decision : MD
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The international review of retail, distribution and consumer research
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The journal of services marketing
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California management review
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European research on management and business economics
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GfK marketing intelligence review : Marketingforschung für die Praxis
1
Harvard business review : HBR
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Harvard-Business-Manager : das Wissen der Besten
1
International journal of contemporary hospitality management
1
International journal of retail & distribution management
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International journal of retail and distribution management
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International journal of technology marketing : IJTMkt
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of business-to-business marketing
1
Journal of consumer behaviour : an international research review
1
Journal of electronic commerce research : JECR
1
Journal of hospitality and tourism insights
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Journal of industrial and business economics
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Logistics service quality and buyer-customer relationships : the moderating role of technology in B2B and B2C contexts
Gil Saura, Irene
;
Ruiz-Molina, Maria Eugenia
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1109-1123
Persistent link: https://www.econbiz.de/10009154411
Saved in:
2
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
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