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~isPartOf:"The service industries journal"
~person:"Lee, Hyun-joo"
~person:"Martinsuo, Miia"
~person:"Martínez-Ruiz, María Pilar"
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Lee, Hyun-joo
Martinsuo, Miia
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The service industries journal
International journal of project management : the journal of The International Project Management Association
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Store attributes leading customer satisfaction with unplanned purchases
Martínez-Ruiz, María Pilar
;
Blázquez-Resino, Juán José
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 277-295
Persistent link: https://www.econbiz.de/10011741094
Saved in:
2
Image risks of servitization in collaborative service deliveries
Nenonen, Sanna
;
Ahvenniemi, Olli
;
Martinsuo, Miia
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1307-1329
Persistent link: https://www.econbiz.de/10010492114
Saved in:
3
Gender differences in consumer evaluations of service quality : self-service kiosks in retail
Lee, Hyun-joo
;
Fairhurst, Ann
;
Cho, Hyeon Jeong
- In:
The service industries journal
33
(
2013
)
2
,
pp. 248-265
Persistent link: https://www.econbiz.de/10009702904
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