//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
~person:"Ok, Chihyung"
~person:"Wright, Mike"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Gastronomie
3
Restaurant industry
3
Beziehungsmarketing
2
Customer satisfaction
2
Customer service
2
Großbritannien
2
Kundenservice
2
Kundenzufriedenheit
2
Relationship marketing
2
Structural equation model
2
Strukturgleichungsmodell
2
Takeover
2
United Kingdom
2
Übernahme
2
1983-1989
1
Befragung
1
Beschwerdemanagement
1
Brand management
1
Business organization
1
Complaint management
1
Customer value
1
Financial services
1
Finanzdienstleistung
1
Interview
1
Kundenwert
1
Markenführung
1
Market concentration
1
Regression analysis
1
Regressionsanalyse
1
Risikokapital
1
USA
1
United States
1
Unternehmenskonzentration
1
Unternehmensorganisation
1
Venture capital
1
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Ok, Chihyung
Wright, Mike
Altinay, Levent
4
Lin, Wen-bao
4
Peris-Ortiz, Marta
4
Arici, Hasan Evrim
3
Foxall, Gordon R.
3
Ha, Hong Youl
3
Karatepe, Osman M.
3
Kim, Wansoo
3
Malhotra, Neeru
3
Nätti, Satu
3
Sánchez-García, Javier
3
Taheri, Babak
3
Wang, Mei-ling
3
Willoughby, Michael
3
Wu, Cedric Hsi-jui
3
Aboramadan, Mohammed
2
Ali, Moazzam
2
Altinay, Eser
2
Alves, Helena
2
Amin, Muslim
2
Arasli, Huseyin
2
Arias-Aranda, Daniel
2
Back, Ki-Joon
2
Backhouse, Chris J.
2
Bayighomog, Steven W.
2
Boateng, Henry
2
Bryson, John R.
2
Canter, Deborah D.
2
Cegarra Navarro, Juan Gabriel
2
Chang, Hsin Hsin
2
Chao, Pei
2
Chaston, Ian
2
Chaves, Rafael
2
Chen, Ja-shen
2
Chen, Li-Fei
2
Chen, Mei-fang
2
Chih, Wen-hai
2
Curran, Ross
2
De Chernatony, Leslie
2
more ...
less ...
Published in...
All
The service industries journal
Private equity and management buy-outs
14
Small business economics : an entrepreneurship journal
8
CMBOR occasional paper
6
International journal of hospitality management
6
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
6
Journal of business venturing
5
Journal of management studies : JMS
5
The life cycle of corporate governance
5
Academy of Management perspectives : AMP
4
ERIM report series research in management
4
Entrepreneurship, theory and practice : ET & P
4
Research policy : policy, management and economic studies of science, technology and innovation
4
Strategic entrepreneurship journal : SEJ
4
The journal of corporate finance : contracting, governance and organization
4
Annals of public and cooperative economics
3
European journal of operational research : EJOR
3
Human relations
3
Journal of family business strategy
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of world business : JWB
3
Venture capital : an international journal of entrepreneurial finance
3
Accounting and business research : a research quarterly publ. by the Inst. of Chartered Accountants in England and Wales
2
Applied financial economics
2
Books / Edward Elgar
2
British journal of management : BJM
2
Discussion paper / Center for Economic Research, Tilburg University
2
European financial management : the journal of the European Financial Management Association
2
Industrial and corporate change
2
International business review : the official journal of the European International Business Academy
2
International journal of contemporary hospitality management
2
International small business journal : researching entrepreneurship
2
Journal of Family Business Strategy
2
Journal of business ethics : JOBE
2
Journal of business finance & accounting : JBFA
2
Journal of travel and tourism marketing
2
Strategic management journal
2
The Oxford handbook of entrepreneurship
2
The Oxford handbook of private equity
2
Vlerick Leuven Gent working paper series
2
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Moderating role of a priori customer-firm relationship in service recovery situations
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 59-82
Persistent link: https://www.econbiz.de/10009427710
Saved in:
2
The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo
;
Ok, Chihyung
;
Gwinner, Kevin Patrick
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1139-1157
Persistent link: https://www.econbiz.de/10003996853
Saved in:
3
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
4
Organisational structures and the boundaries of the firm : acquisition and divestment in financial services
Ennew, Christine T.
- In:
The service industries journal
12
(
1992
)
4
,
pp. 478-496
Persistent link: https://www.econbiz.de/10001137977
Saved in:
5
Realisations of venture capital investments : the case of
management
buy-outs in the UK
Wright, Mike
(
contributor
)
- In:
The service industries journal
10
(
1990
)
3
,
pp. 499-520
Persistent link: https://www.econbiz.de/10001093651
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->