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~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~subject:"Germany"
~subject:"Learning organization"
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Beziehungsmarketing
Dienstleistungsqualität
Germany
Learning organization
Firm performance
59
Unternehmenserfolg
59
Dienstleistungssektor
12
Service industry
12
Franchising
7
Taiwan
6
Innovation management
5
Innovationsmanagement
5
Service quality
5
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firm performance
5
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4
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Manufacturing industries
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Ressourcenorientierter Ansatz
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SME
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performance
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Business services
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Data envelopment analysis
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Data-Envelopment-Analyse
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3
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Innovation
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Aas, Tor Helge
1
Auh, Seigyoung
1
Burger, Thomas
1
Cavazotte, Flavia
1
Chen, Wun-hwa
1
Chiang, Ai-hsuan
1
Choi, Dong-Choon
1
Eickelpasch, Alexander
1
Gallouj, Fai͏̈z
1
Ganz, Walter
1
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1
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1
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1
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1
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1
Lasmar, Luis Cesar Chehab
1
Lei, Lin
1
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1
Moreno, Valter
1
Park, Jong Won
1
Pedersen, Per Egil
1
Pezzotta, Giuditta
1
Rafi, Nosheen
1
Rapaccini, Mario
1
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1
Weche, John P.
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The service industries journal
Journal of business research : JBR
90
Industrial marketing management : the international journal for industrial and high-tech firms
50
ZEW discussion papers
45
SpringerLink / Bücher
39
Discussion paper series / IZA
34
University of Lüneburg Working paper series in economics
31
Europäische Hochschulschriften / 5
30
Gabler Edition Wissenschaft
26
Discussion paper
24
The journal of business & industrial marketing
24
Strategic management journal
20
Cogent business & management
19
ZEW - Centre for European Economic Research Discussion Paper
18
IZA Discussion Paper
17
International journal of innovation management
17
International journal of hospitality management
16
Journal of the Academy of Marketing Science
15
Journal of knowledge management
14
Small business economics : an entrepreneurship journal
14
International journal of production economics
13
Jahrbücher für Nationalökonomie und Statistik
13
Journal of business economics : JBE
13
Knowledge management research & practice : KMRP ; an official journal of the OR Society
13
The learning organization : TLO ; the international journal of critical studies in organizational learning
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
International business review : the official journal of the European International Business Academy
12
NBER working paper series
12
Research
12
Arbeitsbericht / Universität Lüneburg, Fachbereich Wirtschafts- und Sozialwissenschaften
11
Discussion paper / Centre for Economic Policy Research
11
Industrial and corporate change
11
International journal of economic perspectives : IJEP
11
Journal of open innovation : technology, market, and complexity
11
Management international review : mir ; journal of international business
11
NBER Working Paper
11
CESifo working papers
10
Diskussionspapiere / Friedrich-Alexander-Universität, Lehrstuhl für Arbeitsmarkt- und Regionalpolitik
10
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
10
Journal of strategic marketing
10
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ECONIS (ZBW)
16
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1
The missing link between analytics readiness and service
firm
performance
Auh, Seigyoung
;
Mengüç, Bülent
;
Sainam, Preethika
; …
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 148-177
Persistent link: https://www.econbiz.de/10013167416
Saved in:
2
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
3
Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan
;
Chen, Wun-hwa
;
Wu, Soushan
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
Saved in:
4
The impact of service innovation on
firm
performance
Lei, Lin
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1599-1632
Persistent link: https://www.econbiz.de/10010229409
Saved in:
5
Foreign ownership and
firm
performance
in German services
Weche, John P.
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1564-1598
Persistent link: https://www.econbiz.de/10010229410
Saved in:
6
Exports, foreign direct investments and productivity : are services firms different?
Wagner, Joachim
- In:
The service industries journal
34
(
2014
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10010257807
Saved in:
7
"Organizational learning culture" : an ingenious device for promoting firm's innovativeness
Kalyar, Masood Nawaz
;
Rafi, Nosheen
- In:
The service industries journal
33
(
2013
)
12
,
pp. 1135-1147
Persistent link: https://www.econbiz.de/10010126451
Saved in:
8
Service development in product-service systems : a maturity model
Rapaccini, Mario
;
Saccani, Nicola
;
Pezzotta, Giuditta
; …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 300-319
Persistent link: https://www.econbiz.de/10009732927
Saved in:
9
Study on the relations among the customer knowledge management, learning organization, and organizational performance
Shieh, Chich-jen
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10009127023
Saved in:
10
Measuring innovation in a "low-tech" service industry : the case of the Dutch hospitality industry
Hertog, Pim den
;
Gallouj, Fai͏̈z
;
Segers, Jeroen
- In:
The service industries journal
31
(
2011
)
9/10
,
pp. 1429-1449
Persistent link: https://www.econbiz.de/10009232981
Saved in:
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