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~isPartOf:"The service industries journal"
~subject:"Competitive advantage"
~subject:"Innovation"
~subject:"Vergleich"
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Competitive advantage
Innovation
Vergleich
Taiwan
102
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
17
Relationship marketing
17
Customer satisfaction
15
Hotel industry
15
Hotellerie
15
Kundenzufriedenheit
15
Bank
12
Data envelopment analysis
12
Data-Envelopment-Analyse
12
Consumer behaviour
10
Konsumentenverhalten
10
Performance measurement
10
Performance-Messung
10
Financial services
8
Finanzdienstleistung
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AHP approach
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AHP-Verfahren
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E-commerce
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Electronic Commerce
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Firm performance
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Fuzzy sets
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Fuzzy-Set-Theorie
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Reisevermittler
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Travel agency
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Unternehmenserfolg
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Balanced Scorecard
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Balanced scorecard
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Salespeople
5
Tourism industry
5
Tourismuswirtschaft
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Verkaufspersonal
5
Beschwerdemanagement
4
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4
Customer value
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Chang, Hung-fan
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Hsu, Yi-hsin
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Huang, Kuo-cherh
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Lu, Ning
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Luo, Chih-ming Arthur
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Shee, Daniel Y.
1
Sheu, Mei-ling
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Su, Chi-hung
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Tsaur, Sheng-hshiung
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Tu, Chiayu
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Wang, Chih-hung
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Wu, Ya-ling
1
Yang, Che-ming
1
Yang, Ching-Chow
1
Yang, Suechin
1
Yang, Szu-chi
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The service industries journal
Technological forecasting & social change : an international journal
21
Journal of business ethics : JOBE
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of technology management : IJTM
10
Management decision : MD
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Technovation : the international journal of technological innovation, entrepreneurship and technology management
8
Review of Pacific Basin financial markets and policies
6
Technology analysis & strategic management
6
Innovation: organization & management : IOM
5
Journal of business research : JBR
5
SpringerLink / Bücher
5
The journal of business & industrial marketing
5
Asia Pacific business review
4
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
4
International journal of hospitality management
4
International journal of value chain management : IJVCM
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Journal of hospitality marketing & management
4
Management research review
4
Maritime policy and management : MPM
4
Research policy : policy, management and economic studies of science, technology and innovation
4
Technology in society : an international journal
4
The international journal of human resource management
4
Asian economic journal : journal of the East Asian Economic Association
3
International business and economics research journal
3
International journal of production economics
3
International journal of services technology and management
3
Journal of Asia Pacific business
3
Knowledge management research & practice : KMRP
3
Seoul journal of economics
3
Service business
3
Taiwan's development experience : lessons on roles of government and market ; [papers presented at a conference held at Cornell Univ., Ithaca, New York on May 3 and 4, 1996]
3
Asia Pacific journal of management
2
Asia Pacific journal of marketing and logistics
2
Asian Pacific economic literature
2
CASE paper
2
Chinese management studies : CMS
2
Discussion paper / the Institute of Economics, Academia Sinica
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ECONIS (ZBW)
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1
"Balanced scorecard" as an operation-level strategic planning tool for service innovation
Luo, Chih-ming Arthur
;
Chang, Hung-fan
;
Su, Chi-hung
- In:
The service industries journal
32
(
2012
)
12
,
pp. 1937-1956
Persistent link: https://www.econbiz.de/10009582155
Saved in:
2
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
3
Exploring the solution : the contextual effect on consumer dissatisfaction and innovativeness in financial service companies
Yang, Szu-chi
;
Tu, Chiayu
;
Yang, Suechin
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 557-568
Persistent link: https://www.econbiz.de/10003870682
Saved in:
4
Coping with national health insurance : strategic behaviours of Taiwan's hospitals
Huang, Kuo-cherh
;
Lu, Ning
;
Hsu, Yi-hsin
;
Sheu, Mei-ling
; …
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 861-873
Persistent link: https://www.econbiz.de/10003880620
Saved in:
5
Is competence set expansion in the information service industry a planned behavior? : the moderating effects of action control style
Shee, Daniel Y.
;
Wu, Ya-ling
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1383-1396
Persistent link: https://www.econbiz.de/10003802440
Saved in:
6
A systems approach to service development in a concurrent engineering environment
Yang, Ching-Chow
- In:
The service industries journal
27
(
2007
)
5/6
,
pp. 635-652
Persistent link: https://www.econbiz.de/10003622830
Saved in:
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