//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Switching barriers"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Kundenzufriedenheit
Switching behaviour
8
Wechselverhalten
8
Beziehungsmarketing
6
Customer satisfaction
6
Konsumentenverhalten
6
Relationship marketing
6
Dienstleistungsqualität
5
Service quality
5
switching barriers
3
customer loyalty
2
Automobile insurance
1
Bank
1
Beschwerdemanagement
1
Betriebliche Wertschöpfung
1
Brand loyalty
1
Complaint management
1
Confidence
1
Consumer attitudes
1
Corporate reputation
1
Cross-cultural management
1
Customer switching intention
1
Customer value
1
Dauer
1
Dienstleistungssektor
1
Duration
1
E-commerce
1
Einzelhandel
1
Electronic Banking
1
Electronic Commerce
1
Electronic banking
1
Firmenimage
1
Insurance
1
Interkulturelles Management
1
Kfz-Versicherung
1
Kundenwert
1
Ladengestaltung
1
Lieferantenmanagement
1
Markentreue
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Language
All
English
10
Author
All
Al-Hawari, Mohd Ahmad
1
Antón, Carmen
1
Camarero, Carmen
1
Carrero, Mirtha
1
Chen, Mei-fang
1
Cheng, I-shin
1
Chih, Wen-hai
1
Evangelista, Felicitas
1
Hsu, Li-chun
1
Hsu, Maxwell K.
1
Keramati, Abbas
1
Le Nguyen Hau
1
Liu, Tsung-chi
1
Mosavi, Seyed Mohammad
1
Oliveira-Castro, Jorge Mendes de
1
Pham Ngoc Thuy
1
Porto, Rafael Barreiros
1
Sangari, Mohamad Sadegh
1
Seco-Ferreira, Diogo Conque
1
Swanson, Scott
1
Wang, Chung-yu
1
Wang, Kai-yu
1
Wang, Ling-huei
1
Wang, Stephen W.
1
Wu, Li-wei
1
Yeh, Jian He
1
more ...
less ...
Published in...
All
The service industries journal
Information economics and policy : IEP
8
Journal of business research : JBR
8
Journal of retailing and consumer services
7
International journal of industrial organization
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
The journal of services marketing
5
CESifo working papers
4
Journal of marketing research : JMR
4
Managing service quality : MSQ ; an international journal
4
Asia Pacific journal of marketing and logistics
3
Bank of England Working Paper
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Discussion paper / Centre for Economic Policy Research
3
Gabler Edition Wissenschaft
3
Global business review
3
International journal of business information systems : IJBIS
3
International journal of hospitality management
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of global marketing
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of retailing
3
Journal of service management
3
Marketing letters : a journal of research in marketing
3
Marketing science
3
Quantitative marketing and economics : QME
3
The journal of business & industrial marketing
3
Working paper / National Bureau of Economic Research, Inc.
3
Cogent business & management
2
DICE discussion paper
2
Discussion paper
2
Discussion papers / CEPR
2
Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
2
Economics letters
2
Essays in industrial organization and asset allocation
2
European Sport management quarterly : ESMQ
2
European journal of marketing : EJM
2
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
3
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
4
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
5
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
6
What consumers say and do : planned and actual amounts bought in relation to brand benefits
Porto, Rafael Barreiros
;
Oliveira-Castro, Jorge Mendes de
; …
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2565-2576
Persistent link: https://www.econbiz.de/10009413572
Saved in:
7
Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
Saved in:
8
Investigating antecedents of consumers' recommend intentions and the moderating effect of switching barriers
Wang, Chung-yu
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1231-1241
Persistent link: https://www.econbiz.de/10003914865
Saved in:
9
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
10
The moderating role of switching barriers on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Wang, Ling-huei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1105-1123
Persistent link: https://www.econbiz.de/10003990493
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->