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~isPartOf:"The service industries journal"
~subject:"Corporate reputation"
~subject:"Marketingmanagement"
~subject:"Personal banking"
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Corporate reputation
Marketingmanagement
Personal banking
Confidence
40
Vertrauen
40
Beziehungsmarketing
16
Relationship marketing
16
Consumer behaviour
15
Konsumentenverhalten
15
trust
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
7
Kundenzufriedenheit
7
Electronic Banking
4
Electronic banking
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Trust
4
Customer service
3
Dienstleistungssektor
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Einzelhandel
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Employee retention
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Retail trade
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Service industry
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customer satisfaction
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customer trust
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Beatson, Amanda
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Boateng, Henry
1
Chadwick, Simon
1
Chen, Kuang-Jung
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Chiao, Yu-ching
1
Chiu, Chou-Kang
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Chiu, Ya-kang
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Devlin, James
1
Guan, Jyh-liang
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The service industries journal
Journal of business research : JBR
14
Journal of retailing and consumer services
11
Corporate reputation review : an international journal
8
The international journal of bank marketing : IJBM
6
Journal of business ethics : JOBE
5
Asia Pacific journal of marketing and logistics
4
Corporate reputation review
4
European journal of marketing : EJM
4
European research studies
4
International journal of hospitality management
4
Journal of financial services marketing : JFSM
4
Vision : the journal of business perspective
4
Corporate communications : an international journal
3
International journal of bank marketing
3
Journal of marketing communications
3
Journal of marketing management : MM
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
SpringerLink / Bücher
3
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
2
Business & information systems engineering
2
Cogent business & management
2
European journal of international management : EJIM
2
Experimental economics : a journal of the Economic Science Association
2
Gabler Edition Wissenschaft
2
Games and economic behavior
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business information systems : IJBIS
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic commerce : IJEC
2
International journal of networking and virtual organisations : IJNVO
2
International journal of retail & distribution management
2
International review on public and non-profit marketing
2
Journal of behavioral and experimental economics
2
Journal of business strategy
2
Journal of destination marketing & management
2
Journal of economic behavior & organization : JEBO
2
Journal of global marketing
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
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ECONIS (ZBW)
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1
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
2
Modeling e-loyalty : a moderated-mediation model
Lin, Chieh-Peng
;
Chiu, Chou-Kang
;
Liu, Chu-Mei
;
Chen, …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1160-1178
Persistent link: https://www.econbiz.de/10011977448
Saved in:
3
Corporate image and sport's governing body
Sekhorn, Harjit
;
Roy, Sanjit
;
Chadwick, Simon
;
Devlin, James
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 556-575
Persistent link: https://www.econbiz.de/10011657375
Saved in:
4
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li-wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
Saved in:
5
Does the length of a customer-provider relationship really matter?
Chiao, Yu-ching
;
Chiu, Ya-kang
;
Guan, Jyh-liang
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 649-667
Persistent link: https://www.econbiz.de/10003775764
Saved in:
6
Employee behaviour and relationship quality : impact on customers
Beatson, Amanda
;
Lings, Ian
;
Gudergan, Siegfried
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10003733143
Saved in:
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