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~isPartOf:"Total quality management & business excellence"
~person:"Chiu, Wen-Hong"
~source:"econis"
~subject:"Dienstleistungsqualität"
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Chiu, Wen-Hong
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Total quality management & business excellence
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ECONIS (ZBW)
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Shedding light on hospital service failure : findings from Taiwanese medical QCC
Chiu, Wen-Hong
;
Luong, Chi-Quyen
;
Chi, Hui-Ru
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1718-1737
Persistent link: https://www.econbiz.de/10012385056
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