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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~subject:"travel agencies"
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travel agencies
Reisevermittler
7
Travel agency
7
Dienstleistungsqualität
5
Service quality
5
Quality management
4
Qualitätsmanagement
4
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Relationship marketing
3
Firm performance
2
KMU
2
Product quality
2
Produktqualität
2
SME
2
Taiwan
2
Unternehmenserfolg
2
quality management
2
Airline
1
Brand image
1
Competition
1
Confidence
1
Consumer behaviour
1
Dienstleistungssektor
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Environmental management
1
Fluggesellschaft
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IPGA-QFD model
1
Inter-firm cooperation
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Knowledge transfer
1
Konsumentenverhalten
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Markenimage
1
Perception
1
Service industry
1
Social Web
1
Social network
1
Social web
1
Soziales Netzwerk
1
Spain
1
Spanien
1
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Alonso-Almeida, M. Mar
1
Bagur-Femenías, Llorenç
1
Barquero Cabrero, José Daniel
1
Bernardo, Merce
1
Llach, Joseph
1
Marimon, Frederic
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Perramon, Jordi
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Tourism economics : the business and finance of tourism and recreation
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Economic research
1
EuroMed journal of management
1
European research studies
1
Journal of travel and tourism marketing
1
Journal of vacation marketing : an international journal
1
Managing global transitions : international research journal
1
Market : review for marketing theory and practice
1
Oeconomia Copernicana
1
Piccola impresa : rivista internazionale di studi e ricerche
1
Revista globalización, competitividad y gobernabilidad : revista cuatrimestral : GCG
1
Tourism and hospitality research : the surrey quarterly review
1
Zbornik radova Ekonomskog Fakulteta u Rijeci : časopis za ekonomsku teoriju i praksu
1
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ECONIS (ZBW)
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Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
2
The balance of the impact of quality and recovery on satisfaction : the case of e-travel
Bernardo, Merce
;
Llach, Joseph
;
Marimon, Frederic
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1390-1404
Persistent link: https://www.econbiz.de/10010207986
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