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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Chen, Jui-Ho"
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Chen, Jui-Ho
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The impact of customer relationship management and internal marketing on business performance : a comparison of lodging industries
Chen, Jui-Ho
;
Wu, Shwu-Ing
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 17-33
Persistent link: https://www.econbiz.de/10011555074
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