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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Kim, YongBeom"
~person:"Maranhao, Roncalli"
~type_genre:"Article in journal"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Perceived service quality for South Korean domestic airlines
Kim, YuKyoung
;
Kim, YongBeom
;
Lee, YongIl
- In:
Total quality management & business excellence : an …
22
(
2011
)
10
,
pp. 1041-1056
Persistent link: https://www.econbiz.de/10009504062
Saved in:
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Total quality management : a critical analysis from a complexity approach
Paz Salmador, M.
;
Bueno Campos, Eduardo
;
Maranhao, Roncalli
- In:
Total quality management & business excellence : an …
19
(
2008
)
5/6
,
pp. 513-533
Persistent link: https://www.econbiz.de/10003740731
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