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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Brand management"
~subject:"Customer satisfaction"
~subject:"Retail trade"
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Brand management
Customer satisfaction
Retail trade
Website
9
Dienstleistungsqualität
6
Service quality
6
Kundenzufriedenheit
5
Beziehungsmarketing
3
Consumer behaviour
3
Konsumentenverhalten
3
Online retailing
3
Online-Handel
3
Relationship marketing
3
Taiwan
3
Customer value
2
Internet
2
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2
Social web
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Clothing industry
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Innovationsdiffusion
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Chang, Chun-Ming
1
Chen, Hui-ju
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Chiu, Anron
1
Cho, Chul-Ho
1
Cámara, Sebastian Bruque
1
González, Jose L. Galan
1
González, Jose M. Hurtado
1
Hsu, Meng-Hsiang
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Hyŏn, Chae-hun
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Lee, Yi-Jung
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Sun, Hongyi
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of retailing and consumer services
28
International journal of electronic marketing and retailing : IJEMR
12
International journal of retail & distribution management
11
Journal of business research : JBR
11
Journal of internet commerce
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
8
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
8
Tourism management : research, policies, practice
8
Electronic commerce research
7
International journal of internet marketing and advertising : IJIMA
7
International journal of e-business research : an official publication of the Information Resources Management Association
6
International journal of public sector performance management : IJPSPM
6
Journal of travel and tourism marketing
6
The service industries journal
6
International journal of electronic commerce : IJEC
5
International journal of hospitality management
5
International journal of retail and distribution management
5
Journal of electronic commerce research : JECR
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Tourism management perspectives : TMP
5
European journal of marketing : EJM
4
Journal of fashion marketing and management
4
Journal of marketing communications
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of retailing
4
Journal of vacation marketing : an international journal
4
Marketing intelligence & planning
4
Service business
4
African journal of science, technology, innovation and development : AJSTID
3
Asia Pacific journal of marketing and logistics
3
Cogent business & management
3
Electronic commerce research and applications
3
Gadjah Mada international journal of business
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Information systems and e-business management : ISeB
3
International journal of contemporary hospitality management
3
International journal of technology marketing : IJTMkt
3
Journal of customer behaviour
3
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ECONIS (ZBW)
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1
What e-SERVPERF in recruiting websites does affect users’ perceived value, satisfaction, and revisit intention in Korea?
Cho, Chul-Ho
;
Hyŏn, Chae-hun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 818-835
Persistent link: https://www.econbiz.de/10011581099
Saved in:
2
How can social networking sites help build customer loyalty? : an empirical investigation
Chang, Chun-Ming
;
Hsu, Meng-Hsiang
;
Lee, Yi-Jung
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 111-123
Persistent link: https://www.econbiz.de/10011555102
Saved in:
3
An emprical study on the websites service quality of Hong Kong small businesses
Sun, Hongyi
;
Teh, Pei-lee
;
Chiu, Anron
- In:
Total quality management & business excellence : an …
23
(
2012
)
8
,
pp. 931-947
Persistent link: https://www.econbiz.de/10009625429
Saved in:
4
A study of the impacts of website quality on customer relationship performance
Liang, Chiung-ju
;
Chen, Hui-ju
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 971-988
Persistent link: https://www.econbiz.de/10003921603
Saved in:
5
Exploring paths between web adoption and firm performance : the mediating effect of customer satisfaction, corporate image, market expansion and internal efficiency
González, Jose M. Hurtado
;
Cámara, Sebastian Bruque
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1055-1074
Persistent link: https://www.econbiz.de/10003921613
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