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~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer loyalty"
~subject:"Customer service"
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Customer loyalty
Customer service
Beziehungsmarketing
4
Customer satisfaction
4
Kundenzufriedenheit
4
Relationship marketing
4
Consumer behaviour
3
Konsumentenverhalten
3
Customer retention
2
Dienstleistungsqualität
2
Freizeitwirtschaft
2
Hotel industry
2
Hotellerie
2
Kundenbindung
2
Leisure industries
2
Service quality
2
Business travel
1
Complaint intentions
1
Customer Loyalty
1
Customer delight
1
Dark Rides
1
Emotion
1
Excessive employee effort
1
Foodservice industry
1
Freizeit
1
Gastronomie
1
Geschäftsreisen
1
Holiday behaviour
1
Kundenservice
1
Leisure
1
Leisure travel
1
Multiple indicators multiple causes (MIMIC) model
1
Restaurant industry
1
Social anxiety
1
Storytelling
1
Theme Park Rides
1
Tourism
1
Tourismus
1
Upscale hotel
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Urlaubsverhalten
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Cai, Xiaomei
1
Chen, Shan-Pei
1
Chen, Yong
1
Huang, Meijiao
1
Jiang, Kai
1
Leung, Xi Y.
1
Liu, Chyong-Ru
1
Okumus, Bendegul
1
Wu, Tsung-Chiung
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Xiong, Wei
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Yeh, Pi-Hua
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Tourism management perspectives : TMP
Journal of retailing and consumer services
42
Journal of business research : JBR
16
International journal of contemporary hospitality management
12
The international journal of bank marketing : IJBM
11
Munich Business School - Publications
10
The TQM journal : the international review of organizational improvement
10
International journal of hospitality management
9
Munich Business School Working Paper
9
Asia Pacific journal of marketing and logistics
8
Journal of the Academy of Marketing Science
8
Service business
8
International journal of quality & reliability management
7
The journal of services marketing
7
Australasian marketing journal
6
International journal of quality and service sciences
6
Journal of Islamic marketing
6
Journal of service management
6
Diskussionspapier
5
Marketing intelligence & planning
5
The journal of business & industrial marketing
5
Journal of Air Transport Management
4
Journal of financial services marketing
4
Journal of service theory and practice : JSTP
4
Tourism management : research, policies, practice
4
Universität Augsburg - Research Center Finance & Information Management - Publications
4
Business horizons
3
Competence Site
3
European journal of marketing : EJM
3
Future Business Journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International Journal of Management and Marketing Research
3
International journal of retail & distribution management
3
Journal of customer behaviour
3
Journal of open innovation : technology, market, and complexity
3
Journal of retailing
3
Management research review
3
Marketing letters : a journal of research in marketing
3
Technological forecasting & social change : an international journal
3
The service industries journal
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ECONIS (ZBW)
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1
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
2
A multiple indicators multiple causes (MIMIC) model of the behavioral consequences of hotel guests
Chen, Yong
;
Jiang, Kai
- In:
Tourism management perspectives : TMP
30
(
2019
),
pp. 197-207
Persistent link: https://www.econbiz.de/10012008355
Saved in:
3
Equity-based
customer
loyalty
mode for the upscale hotels : alternative models for leisure and business travels
Liu, Chyong-Ru
;
Wu, Tsung-Chiung
;
Yeh, Pi-Hua
;
Chen, …
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 139-147
Persistent link: https://www.econbiz.de/10011415036
Saved in:
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