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~isPartOf:"Wissenschaft & Praxis"
~person:"Homburg, Christian"
~type_genre:"Aufsatzsammlung"
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Gabler Edition Wissenschaft / Schriftenreihe des Instituts für Marktorientierte Unternehmensführung Universität Mannheim
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Schriftenreihe des Instituts für Marktorientierte Unternehmensführung, Universität Mannheim
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Simon, Hermann
(
ed.
);
Homburg, Christian
(
contributor
)
-
1998
-
3., aktualisierte und erw. Aufl.
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