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~language:"eng"
~language:"fra"
~person:"Li, Hongxiu"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Online retailing
4
Online-Handel
4
Consumer behaviour
3
E-commerce
3
Electronic Commerce
3
Konsumentenverhalten
3
Service quality
3
WOM
3
Customer satisfaction
2
ECT
2
Kundenzufriedenheit
2
Reisevermittler
2
Travel agency
2
Viral marketing
2
Virales Marketing
2
e-service
2
satisfaction
2
word of mouth
2
Continuance intention
1
Digitale Dienste
1
Erwartungsbildung
1
Esthetic performance
1
Expectation disconfirmation theory
1
Expectation formation
1
Hedonic expectations
1
Post-adoption behaviors
1
Rational expectations
1
Rationale Erwartung
1
Recommendation
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Social Web
1
Social web
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Theorie
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Theory
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Tourism industry
1
Tourismuswirtschaft
1
Transactional frequency
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Transactional functionalities
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Utilitarian expectations
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Utilitarianism
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Li, Hongxiu
Carlson, Jamie
5
Kalia, Prateek
5
Usman, Osly
5
Xu, Xun
5
Ba, Sulin
4
Law, Rob
4
Ater, Itai
3
Bressolles, Grégory
3
Cho, Yun Kyung
3
Duarte, Paulo
3
Grewal, Dhruv
3
Ha, Sejin
3
Jiang, Ling
3
Jun, Minjoon
3
Kumar, Vikas
3
Luther, William J.
3
Marimon, Frederic
3
Nosko, Chris
3
O'Cass, Aron
3
Orlov, Eugene
3
Park, Jungkun
3
Paul, Justin
3
Prybutok, Victor R.
3
Rabinovich, Elliot
3
Sachan, Amit
3
Sajad Rezaei
3
Sebastianelli, Rose
3
Sreejesh, S.
3
Tamimi, Nabil
3
Ye, Qiang
3
Zhang, Min
3
Abdul Rahman
2
Adhikari, Arnab
2
Adil, Mohd
2
Aggarwal, Aanchal
2
Amin, Muslim
2
Amsl, Sarah
2
Anderson, Rolph E.
2
Arora, Richa
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of networking and virtual organisations : IJNVO
1
International journal of services technology and management
1
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ECONIS (ZBW)
3
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1
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
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2
Understanding post-adoption behaviors of e-service users in the context of online travel services
Li, Hongxiu
;
Liu, Yong
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1043-1052
Persistent link: https://www.econbiz.de/10010466467
Saved in:
3
Exploring the factors motivating e-service users' WOM behaviour
Li, Hongxiu
;
Liu, Yong
;
Suomi, Reima
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 187-200
Persistent link: https://www.econbiz.de/10009791697
Saved in:
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