//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~language:"eng"
~language:"hun"
~language:"zho"
~person:"Gremler, Dwayne D."
~subject:"Services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Services
Dienstleistung
9
Dienstleistungsmarketing
5
Marketing
5
Services marketing
5
Beziehungsmarketing
4
Relationship marketing
4
Bibliometrics
2
Bibliometrie
2
Forschung
2
Research
2
1985-2008
1
Competitive advantage
1
Customer satisfaction
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Emotion
1
Epistemology
1
Erkenntnistheorie
1
Fachzeitschrift
1
Friseurhandwerk
1
Garantie
1
Hairdressing industry
1
Journal
1
Journal of Service Research
1
Kundenzufriedenheit
1
Occupational qualification
1
Ontologie
1
Ontology
1
Qualifikation
1
Service quality
1
Service workers
1
Theorie
1
Theory
1
Warranty
1
Wettbewerbsvorteil
1
bibliometric analysis
1
citations
1
co-word analysis
1
thematic evolution
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
Hungarian
Chinese
Author
All
Gremler, Dwayne D.
Edvardsson, Bo
22
Witell, Lars
17
Gustafsson, Anders
15
Görg, Holger
14
Gallouj, Fai͏̈z
12
Kowalkowski, Christian
12
Miles, Ian D.
12
Vargo, Stephen L.
12
Grönroos, Christian
11
Polese, Francesco
11
Rubalcaba-Bermejo, Luis
11
Amiti, Mary
10
Crinò, Rosario
10
Kristensson, Per
10
Tronvoll, Bård
10
Hipp, Christiane
9
Jaakkola, Elina
9
Lusch, Robert F.
9
Maglio, Paul P.
9
Markusen, James R.
9
Patrício, Lia
9
Spohrer, James C.
9
Brown, Stephen Walter
8
Geishecker, Ingo
8
Helkkula, Anu
8
Hempell, Thomas
8
Paluch, Stefanie
8
Parasuraman, A.
8
Berry, Leonard L.
7
Bouwman, Harry
7
Carrubbo, Luca
7
Gebauer, Heiko
7
Gemmell, Norman
7
Hoekman, Bernard M.
7
Ostrom, Amy L.
7
Strandvik, Tore
7
Voss, Christopher A.
7
Wirtz, Jochen
7
Benoit, Sabine
6
Bruhn, Manfred
6
more ...
less ...
Published in...
All
Journal of service management
2
Journal of service research
1
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Mapping of Journal of Service Research Themes : a 22-year review : editorial
Donthu, Naveen
;
Gremler, Dwayne D.
;
Kumar, Satish
; …
- In:
Journal of service research
25
(
2022
)
2
,
pp. 187-193
Persistent link: https://www.econbiz.de/10013268006
Saved in:
2
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
3
Paradigms in service research
Tronvoll, Bård
;
Brown, Stephen Walter
;
Gremler, Dwayne D.
- In:
Journal of service management
22
(
2011
)
5
,
pp. 560-585
Persistent link: https://www.econbiz.de/10009405818
Saved in:
4
Twenty years of service guarantee research : a synthesis
Hogreve, Jens
;
Gremler, Dwayne D.
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 322-343
Persistent link: https://www.econbiz.de/10003853538
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->