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~language:"eng"
~person:"Ahrholdt, Dennis C."
~person:"Siahtiri, Vida"
~subject:"Customer satisfaction"
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Customer satisfaction
Consumer behaviour
8
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Beziehungsmarketing
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Ahrholdt, Dennis C.
Siahtiri, Vida
O'Cass, Aron
8
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Ngo, Liem Viet
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Sok, Phyra
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Terawatanavong, Civilai
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Journal of retailing and consumer services
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Journal of strategic marketing
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Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
2
Exploring the roles of marketing and selling capabilities in delivering critical customer centric performance and brand performance outcomes for B2B firms
Siahtiri, Vida
;
O'Cass, Aron
;
Ngo, Liem Viet
- In:
Journal of strategic marketing
22
(
2014
)
5
,
pp. 379-395
Persistent link: https://www.econbiz.de/10010417135
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