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~language:"eng"
~person:"Bruhn, Manfred"
~person:"Küpper, Hans-Ulrich"
~subject:"Germany"
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Germany
Dienstleistungsqualität
4
Quality management
4
Qualitätsmanagement
4
Service quality
4
Beziehungsmarketing
2
Controlling
2
Deutschland
2
Management control
2
Product quality
2
Produktqualität
2
Relationship marketing
2
Accounting
1
Auditing
1
B-to-B-Marketing
1
Betriebswirte
1
Brand community benefits
1
Brand image
1
Brand management
1
Business economists
1
Business-to-business marketing
1
C2C interaction quality
1
Certification
1
Communication
1
Confidence
1
Consumer behaviour
1
Corporate Governance
1
Corporate governance
1
Cost-benefit controlling
1
Customer satisfaction
1
Dienstleistungsbetrieb
1
Dienstleistungsmanagement
1
EFQM Excellence Model
1
Erfolgsfaktor
1
Expectation Management
1
Fair trade
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Fairer Handel
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Gerechtigkeit
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Hans-Ulrich Küpper
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German
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Bruhn, Manfred
Küpper, Hans-Ulrich
Köke, F. Jens
24
Rapp, Marc Steffen
22
Goergen, Marc
19
Renneboog, Luc
19
Velte, Patrick
18
Schmidt, Reinhard H.
17
Wrohlich, Katharina
17
Mayer, Colin P.
16
Lehmann, Erik
15
Franks, Julian R.
14
Kirsch, Anja
14
O'Sullivan, Mary
14
Wolff, Michael
14
Hopt, Klaus J.
13
Kaserer, Christoph
13
Rennings, Klaus
13
Betzer, André
12
Kemfert, Claudia
12
Stiglbauer, Markus
12
Frondel, Manuel
11
Nowak, Eric
11
Weigand, Jürgen
11
Baums, Theodor
10
Höpner, Martin
10
Jackson, Gregory
10
Achleitner, Ann-Kristin
9
Audretsch, David B.
9
Du Plessis, Jean J.
9
Kraft, Kornelius
9
Köke, Jens
9
Löschel, Andreas
9
Schmid, Frank A.
9
Tyrell, Marcel
9
Walz, Uwe
9
Andres, Christian
8
Cobb-Clark, Deborah A.
8
Cromme, Gerhard
8
Eulerich, Marc
8
Fabbri, Francesca
8
Leipert, Christian
8
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Service quality and management
1
Zeitschrift für Betriebswirtschaft / Special issue : ZfB
1
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ECONIS (ZBW)
2
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1
Corporate Governance, Regulierung und Rechnungslegung
Ewert, Ralf
(
ed.
);
Küpper, Hans-Ulrich
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10013437153
Saved in:
2
Sales-related benefit-analysis of service quality investments : the moderating role of customer relationship type
Bruhn, Manfred
;
Georgi, Dominik
- In:
Service quality and management
,
(pp. 277-300)
.
1999
Persistent link: https://www.econbiz.de/10001407700
Saved in:
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