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~language:"eng"
~person:"Mandl, Leonhard"
~type_genre:"Collection of articles written by one author"
~type_genre:"Multi-volume publication"
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Beschwerde
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Brand community
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Customer recovery
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Customer satisfaction
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Mandl, Leonhard
Hirshleifer, Jack
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"New perspectives on customer experience in service recovery"
Mandl, Leonhard
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2017
Persistent link: https://www.econbiz.de/10011782523
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