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~language:"eng"
~person:"Pandjaitan, Dorothy Haratua Rouly"
~subject:"Dienstleistungsqualität"
~type_genre:"Conference paper"
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Dienstleistungsqualität
Consumer behaviour
2
Konsumentenverhalten
2
Service quality
2
Beziehungsmarketing
1
Customer satisfaction
1
Green marketing
1
Kaufentscheidung
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Kundenzufriedenheit
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Marketing management
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Marketingmanagement
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Purchase decision
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Relationship marketing
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Strategic management
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Strategisches Management
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Sustainable product
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Viral marketing
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Virales Marketing
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attitude
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buying intention
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cellular marketing
1
consumers' characteristics
1
customer loyalty
1
customer satisfaction
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green marketing
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purchasing decision
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service quality
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subjective norms
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Pandjaitan, Dorothy Haratua Rouly
Bangsawan, Satria
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M. S. Mahrinasari
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Šindelář, Michal
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Ambrosino, Giorgio
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Boero, Marco
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Deng, Xiangming
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Hasnah Kamardin
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Jain, Sanjay K.
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Litvaj, Ivan
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Nelson, John D.
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Peng, Minjing
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The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
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ECONIS (ZBW)
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Moderating role of "consumer characteristics" in the influence of customer satisfaction on loyalty
M. S. Mahrinasari
;
Pandjaitan, Dorothy Haratua Rouly
- In:
The future opportunities and challenges of business in …
,
(pp. 205-209)
.
2020
Persistent link: https://www.econbiz.de/10012311274
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2
Influence of quality service and satisfaction imagery higher education on Word of Mouth (WOM)
Pranoto, Gusti Adi
;
Bangsawan, Satria
;
Pandjaitan, …
- In:
The future opportunities and challenges of business in …
,
(pp. 128-132)
.
2020
Persistent link: https://www.econbiz.de/10012311151
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