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~language:"eng"
~person:"Park, Jungkun"
~subject:"Arbeitszufriedenheit"
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Arbeitszufriedenheit
Emotion
7
Job satisfaction
4
Dienstleistungsqualität
3
Salespeople
3
Service quality
3
Verkaufspersonal
3
Brand management
2
Einzelhandel
2
Markenführung
2
Retail trade
2
Stress
2
Work stress
2
AI
1
Aesthetics
1
Arbeitskräfte
1
Arbeitsmobilität
1
Arbeitspsychologie
1
Arbeitsverhalten
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Chatbot personality
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Classical and expressive aesthetic perception
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Cognitive mechanism
1
Color
1
Complaint management
1
Confidence
1
Consumer behaviour
1
Customer perception of employees' emotional labor
1
Customer satisfaction
1
Customer service
1
Dienstleistungssektor
1
Emotional exhaustion
1
Emotional labor
1
Emotional mechanism
1
Employee retention
1
Employees' emotional labor
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Fashion
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Park, Jungkun
Vandenberghe, Christian
7
Hur, Won-Moo
6
Siddiqui, Danish Ahmed
6
Karatepe, Osman M.
5
Moon, Tae Won
5
Alfes, Kerstin
4
Bailey, Catherine
4
Guy, Mary E.
4
Hur, Won-moo
4
Kim, Peter Beomcheol
4
Singh, Prakash
4
Xu, Shi
4
Alrawadieh, Zaid
3
Altinay, Levent
3
Cain, Lisa
3
Diefendorff, James M.
3
Fu, Na
3
Hu, Xiaoxiao
3
Jung, Hyo Sun
3
Knabe, Andreas
3
Kundi, Yasir Mansoor
3
Kwan, Ho Kwong
3
López-Cabarcos, M. Ángeles
3
Park, In-Jo
3
Qu, Hailin
3
Rutherford, Brian N.
3
Schaufeli, Wilmar B.
3
Tulucu, Fadime
3
Yoon, Hye Hyun
3
Abdalla, Moh'd Juma
2
Ahmad-ur-Rehman, Muhammad
2
Allameh, Sayyed Mohsen
2
Alola, Uju Violet
2
Arici, Hasan Evrim
2
Arnold, Todd J.
2
Ashkanasy, Neal M.
2
Azeem, Muhammad Umer
2
Baker, Melissa A.
2
Baloglu, Seyhmus
2
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Journal of business research : JBR
2
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
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ECONIS (ZBW)
4
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The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
2
Management of frontline finanical sales personnel
Oh, Joon-Hee
;
Park, Jungkun
;
Rutherford, Brain N.
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 208-220
Persistent link: https://www.econbiz.de/10010497757
Saved in:
3
Emotional labor's impact in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
11
,
pp. 2338-2345
Persistent link: https://www.econbiz.de/10009788988
Saved in:
4
The impact of emotional labor in a retail environment
Cho, Yoon-na
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
66
(
2013
)
5
,
pp. 670-677
Persistent link: https://www.econbiz.de/10009734832
Saved in:
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