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~language:"eng"
~person:"Rita, Paulo"
~subject:"Online-Marketing"
~subject:"Service quality"
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Online-Marketing
Service quality
Online retailing
7
Online-Handel
7
Consumer behaviour
5
Internet marketing
5
Konsumentenverhalten
5
Customer satisfaction
3
E-commerce
3
Electronic Commerce
3
Kundenzufriedenheit
3
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3
Beziehungsmarketing
2
COVID-19
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Rita, Paulo
Law, Chun Hung Roberts
12
Usman, Osly
9
Ba, Sulin
8
Lambrecht, Anja
8
Dwivedi, Yogesh Kumar
7
Qiu, Liangfei
7
Sajad Rezaei
7
Tan, Yong
7
Xu, Xun
7
Akram, Umair
6
Kumar, Vikas
6
Law, Rob
6
Li, Hengyun
6
Loginova, Oksana
6
Pavlou, Paul A.
6
Viswanathan, Siva
6
Wu, Luorong
6
Barrio-García, Salvador del
5
Carlson, Jamie
5
Duan, Wenjing
5
Ghose, Anindya
5
Goldfarb, Avi
5
Grewal, Dhruv
5
Guo, Xiaolong
5
Kalia, Prateek
5
Kim, Jong Min
5
Liu, Yong
5
Prybutok, Victor R.
5
Bilgihan, Anil
4
Bourreau, Marc
4
Bradley, Graham L.
4
Chong, Alain Yee Loong
4
Datta, Biplab
4
Dens, Nathalie
4
Duch-Brown, Néstor
4
Fan, Weiguo
4
Flavián Blanco, Carlos
4
Hong, Yili
4
Kim, Minjeong
4
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International journal of internet marketing and advertising : IJIMA
1
International journal of technology marketing : IJTMkt
1
Journal of air transport management
1
Journal of retailing and consumer services
1
Service business
1
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ECONIS (ZBW)
5
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1
Customer experience through online reviews from TripAdvisor : the case of Orlando theme parks
Costa, Sara Morgado da
;
Moro, Sérgio
;
Rita, Paulo
; …
- In:
International journal of technology marketing : IJTMkt
17
(
2023
)
1
,
pp. 48-77
Persistent link: https://www.econbiz.de/10013503841
Saved in:
2
The impact of COVID-19 on tourism : analysis of online reviews in the airlines sector
Rita, Paulo
;
Moro, Sérgio
;
Cavalcanti, Gabriel
- In:
Journal of air transport management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013383514
Saved in:
3
Is this the beginning of the end for retail websites? : a professional perspective
Rita, Paulo
;
Moro, Sérgio
- In:
International journal of internet marketing and …
15
(
2021
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10012598982
Saved in:
4
Online determinants of e-customer satisfaction : application to website purchases in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Service business
11
(
2017
)
2
,
pp. 375-403
Persistent link: https://www.econbiz.de/10011732385
Saved in:
5
Online purchase determinants of loyalty : the mediating effect of satisfaction in tourism
Pereira, Hélia Gonçalves
;
Salgueiro, Maria de Fátima
; …
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 279-291
Persistent link: https://www.econbiz.de/10011473227
Saved in:
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