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~language:"eng"
~person:"Walsh, Gianfranco"
~subject:"Beschwerdemanagement"
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Beschwerdemanagement
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Walsh, Gianfranco
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British journal of management : BJM
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Relationship between online retailers' reputation and product returns
Walsh, Gianfranco
;
Albrecht, Arne K.
;
Kunz, Werner
; …
- In:
British journal of management : BJM
27
(
2016
)
1
,
pp. 3-20
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