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~language:"eng"
~subject:"Complaint management"
~type_genre:"Konferenzschrift"
~type_genre:"Thesis"
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Search: subject_exact:"Technischer Kundendienst"
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Complaint management
Customer service
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Kundenservice
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Consumer behaviour
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Mairamhof, Gaby B.
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Niemann, Antje
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Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
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ECONIS (ZBW)
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Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje
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2016
Persistent link: https://www.econbiz.de/10011686853
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Handling customer disconfirmations : a model of the service provider's response process
Mairamhof, Gaby B.
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1996
Persistent link: https://www.econbiz.de/10000936214
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