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~language:"eng"
~subject:"Curriculum"
~subject:"Dienstleistungsqualität"
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Embedding culture and quality for high performing organizations
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Developing a culture of quality : tailoring strategies with all stakeholders to assure student learning
Yanamandram, Venkata
- In:
Embedding culture and quality for high performing …
,
(pp. 61-84)
.
2020
Persistent link: https://www.econbiz.de/10012220945
Saved in:
2
The impact of pre-existing attitude and conflict management style on customer satisfaction with service recovery
Mazaheri, Ebrahim
;
Basil, Debra Z.
;
Yanamandram, Venkata
; …
- In:
Journal of retailing and consumer services
18
(
2011
)
3
,
pp. 235-245
Persistent link: https://www.econbiz.de/10009158885
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