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Search: subject_exact:"Service management"
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Service management
905
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872
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219
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219
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181
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173
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service management
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2
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2
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2
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Handbook of service science ; [Vol. 1]
3
European journal of operational research : EJOR
2
Europäische Hochschulschriften / 5
2
International journal of quality and service sciences
2
Journal of service management
2
A handbook of management theories and models for office environments and services
1
Advances in services marketing
1
Discussion paper / Center for Economic Research, Tilburg University
1
Equilibrium, markets and dynamics : essays in honour of Claus Weddepohl ; with 6 tables
1
Innovations in services marketing and management : strategies for emerging economies
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of the Operational Research Society : OR
1
Management and organization series
1
Management technologies for E-Commerce and E-Business applications : proceedings
1
Managing service quality : MSQ ; an international journal
1
Manufacturing & service operations management : M & SOM
1
Research memorandum / METEOR, Universiteit Maastricht, Faculty of Economics and Business Administration
1
Service science, management and engineering : education for the 21st Century
1
Technological forecasting & social change : an international journal
1
The European Union review
1
The science of service systems
1
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ECONIS (ZBW)
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1
Service management - focus on customer experience
Danivska, Vitalija
;
Klungseth, Nora Johanne
- In:
A handbook of management theories and models for office …
,
(pp. 205-219)
.
2022
Persistent link: https://www.econbiz.de/10012888057
Saved in:
2
Configuring and pricing smart coproductive services
Sivakumar, S
;
Mahadevan, B.
- In:
European journal of operational research : EJOR
294
(
2021
)
2
,
pp. 779-789
Persistent link: https://www.econbiz.de/10012595908
Saved in:
3
Matching as service provision of sharing economy platforms : an information processing perspective
Rong, Ke
;
Sun, Hui
;
Li, Dun
;
Zhou, Di
- In:
Technological forecasting & social change : an …
171
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012807262
Saved in:
4
Essays on service management : from customer attitude to company profit ; sustainability and insurance ; customer information disclosure ; linking employer branding and service bra...
Bodderas, Mareike
-
2011
Persistent link: https://www.econbiz.de/10008938612
Saved in:
5
Impact of an "online-to-store" channel on demand allocation, pricing and profitability
Cao, James
;
So, Kut C.
;
Yin, Shuya
- In:
European journal of operational research : EJOR
248
(
2016
)
1
,
pp. 234-245
Persistent link: https://www.econbiz.de/10011434794
Saved in:
6
Offering a downgraded service to enhance profit?
Li, Shaorui
;
Chen, Jing
;
Chen, Bintong
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 302-311
Persistent link: https://www.econbiz.de/10011516503
Saved in:
7
Journal of service theory and practice
Bingley : Emerald
-
25.2015 -
Persistent link: https://www.econbiz.de/10010513546
Saved in:
8
Integrating psychological contract and service-related outcomes in emerging economies : a proposed conceptual framework
Kutaula, Smirti
;
Talwar, Vishal
- In:
Innovations in services marketing and management : …
,
(pp. 291-306)
.
2014
Persistent link: https://www.econbiz.de/10010201154
Saved in:
9
The role of coordinated marketing-operations strategy in services : implications for managerial decisions and execution
Dixon, Michael
;
Karniouchina, Ekaterina V.
;
Rhee, Bo van der
- In:
Journal of service management
25
(
2014
)
2
,
pp. 275-294
Persistent link: https://www.econbiz.de/10010343465
Saved in:
10
Signaling eco-certification : implications for service coproduction and resource efficiency
Zhang, Jie Jennifer
;
Joglekar, Nitin
;
Verma, Rohit
- In:
Journal of service management
25
(
2014
)
4
,
pp. 494-511
Persistent link: https://www.econbiz.de/10010405216
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