Ajmal, Mian M.; Khan, Mehmood; Shad, Muhammad Kashif; … - In: The International Journal of Logistics Management 33 (2021) 4, pp. 1474-1499
Purpose: This paper explores the new normal activities and strategic responses of the service industry towards the challenges created by the coronavirus disease 2019 (COVID-19) outbreak and other constructs and validates the measurement scale for socio-economic and technological new normal...