Cho, Sung-Eui; Lee, Won Jun; Kim, Jonguk - In: Journal of Information & Knowledge Management (JIKM) 04 (2005) 03, pp. 157-165
The characteristics of knowledge management (KM) in mass customisation were newly extracted and the effect of those … process knowledge); (2) increase in the volume of knowledge and knowledge processes; and (3) increase in the need for … knowledge flexibility and knowledge variability. In addition, it was found that the capability to manage these characteristics …